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Frequently Asked Questions

  1. Where is Valley Mental Health located?
  2. What services does Valley Mental Health provide ?
  3. What if I don't have insurance or the financial means to pay for services ?
  4. How long does treatment usually last ?
  5. When should I use mental health and/or substance abuse services ?
  6. How can I get treatment for a family member or friend ?
  7. What if someone close to me has a drug/alcohol problem?
  8. What are the signs and symptoms of substance abuse?

  9. Where can I find information on mental health disorders?
  10. What can I do if I feel my employer has discriminated against me because of my behavioral health problems?

  11. Why do I have to call one of Valley's outpatient programs to be admitted rather than another Valley Mental Health Program?

  12. What other programs does Valley Mental Health operate?
     

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Where is Valley Mental Health located ?

Valley Mental Health has a number of outpatient clinics in the Salt Lake Valley, Tooele County and Summit County.  These outpatient clinics are the first place to start when looking for help with a problem or services.  Below is a listing of the clinics you may call in your county.

Salt Lake County Locations
Valley Mental Health provides mental health and substance abuse services to Salt Lake County residents.  Please call any one of our outpatient clinics near you.  If you are experiencing alcohol or drug problems call Salt Lake County Substance Abuse Assessment to receive an assessment and referral.

North Valley Outpatient 1020 South Main, Suite 100
Salt Lake City, UT 84101
 
(801) 539-7000
South Valley Outpatient 7434 South State Street
Midvale, UT 84047
 
(801) 566-4423
Children's Outpatient Services 1141 East 3900 South, Suite A170
Salt Lake City, UT 84124
 
(801) 284-4990
Masters Program 4460 South Highland Dr., Suite 100
Salt Lake City, UT 84124
 
(801) 273-1085
Salt Lake County Substance Abuse Assessment Services Salt Lake County Government Center
2001 South State Street, #S2300
Salt Lake City, UT 84190
 
(801) 468-2009 (youth) (801) 532-1850 (adult)

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Summit County Location
Valley Mental Health provides mental health and substance abuse services to Summit County residents.  Call the office listed below for help or questions about our services.

Valley Mental Health
- Summit County
1753 Sidewinder Drive
Park City, UT 84060
(435) 649-9079

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Tooele County Location
Valley Mental Health provides mental health and substance abuse services to Tooele County residents.  Call the office listed below for help or questions about our services.

Valley Mental Health
- Tooele County
100 South 1000 West
Tooele, UT 84074
(435) 843-3520
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What services does Valley Mental Health provide ?

Valley Mental Health provides care and services for mental health and substance abuse problems.  This includes inpatient care and services, residential care and services, outpatient mental health care and services, outpatient substance abuse care and services, 24-hour crisis care and services, psychotropic medication management, psychosocial rehabilitation, forensic services, case management, community supports, consultation and education services, specialized services for children and youth, and prevention services.  For detailed information about any of these services, click here.

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What if I don't have insurance or the financial means to pay for service ?

If you do not have insurance or other financial means to pay for services, we still may be able to help you.  When you call one of our offices we will work with you to see if there are other funding sources that can help you pay for services, and also look at offering treatment for a reduced rate, based on your income.

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How long does treatment usually last ?

Treatment lasts different lengths of time for everyone.  We will develop a plan for you based on your needs.  Share your concerns with your therapist at the time of your appointment so that they can plan for the services that you need.  Our services range from outpatient services, where an individual comes into one of our clinics for appointments, to residential and inpatient services where an individual resides in a facility for a length of time.  

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When should I use mental health and/or substance abuse services ?

Mental illness and substance use disorders can cause serious disruptions to your life, employment, relationships and family life.  They can also cause legal problems if left untreated.  Treatment can help you deal with the problems, symptoms and difficulties you are experiencing and bring stability back to your life.  If you are experiencing problems that you feel you can't handle, please give us a call.  We also have an article about this topic in our library.     

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How can I get treatment for a family member or friend who has a mental illness but is refusing treatment?

People generally have the right to consent to or refuse treatment.  However, under certain conditions - such as when a person is considered a danger to self or others - he or she may be required to seek or receive treatment.  This can include involuntary civil commitment, which can be for either outpatient or inpatient treatment, as well as medications.  If you have questions about the commitment process, contact the State Division of Substance Abuse and Mental Health (www.dsamh.utah.gov) or (801) 538-3939. 

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What if someone close to me has a drug/alcohol problem?

Educate yourself about the symptoms and risks of substance abuse so that you are informed.  If you feel it is appropriate, talk with the person and tell them your concerns and offer your support.  This may be a one-on-one conversation, with other family or friends in attendance, or with the assistance of a therapist.  If the person is willing to accept help, get them to a service provider or support group quickly.  Express your concern and support, regardless of their decision.  If they don't accept help now, they may in the future.  The National Institute on Alcohol Abuse and Alcoholism addresses this problem in more depth and this information is available by clicking here.

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What are the signs and symptoms of substance abuse?

It is important to watch for significant changes in the individual's physical appearance, personality, attitude or behavior.  Below are listed some but not all of the signs and symptoms of drug and alcohol problems.  For more information click on National Institute on Alcohol Abuse and Alcoholism or the National Institute on Drug Abuse websites.

Signs of Alcohol Abuse or Dependence

  • Poor work or school performance, absenteeism or tardiness
  • Reliance on alcohol to cope with stress
  • Experiencing blackouts after heavy drinking
  • Legal problems or arrests related to drinking
  • Causing harm to self or others while drinking
  • Drinking despite health problems made worse by alcohol consumption
  • Friends and family expressing concern about alcohol consumption
  • Hiding alcohol consumption from others
  • Craving alcohol
  • Experiencing withdrawal when cutting back on alcohol consumption
  • Needing to drink more alcohol to experience the same effect

Signs of Drug Abuse or Dependence

  • Poor work or school performance, absenteeism or tardiness
  • Changes in weight, appetite or physical appearance and grooming
  • Poor physical coordination
  • Change in sleep patterns
  • Extreme hyperactivity, excessive talking
  • Needle marks on body
  • Smell of substance on breath or clothing
  • Changes in personality or attitude, with no identifiable cause
  • Change in friends, social patterns
  • Secretive or suspicious behavior, need for extra privacy, paranoia
  • Change in usual activities and interest in things that used to be important
  • Moodiness, irritability
  • Stealing money, missing valuables, unexplained need for money
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Where can I find information on mental health disorders?

We have included information on some common diagnoses on this website located in the Dictionary, or you can click on the National Institute on Mental Health which is an excellent resource for behavioral health topics.  If you would like additional information, the National Mental Health Information Center provides free publications on mental health topics.  You can order publications by calling the Information Center at (800) 789-2647 or order online at http://nmhicstore.samhsa.gov/publications/ordering.aspx.

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What can I do if I feel my employer has discriminated against me because of my behavioral health problems?

The Americans with Disabilities Act (ADA) is a legal tool to fight discrimination.  Any person who believes that he or she has experienced employment discrimination based on a psychiatric disability has a right to file an administrative "charge" or "complaint with the U.S. Equal Employment Opportunity Commission (EEOC) or a State or local anti-discrimination agency.  Such individuals also may file a lawsuit in court, but only after filing an administrative charge.   The Disability Law Center in Salt Lake City also has many resources that may be useful to you if you feel you are experiencing discrimination.  You may find it useful to contact one or both of these organizations:

Disability Law Center
205 North 400 West
Salt Lake City, Utah 84103
1-800-662-9080 (Voice) or 1-800-550-4182 (TTY)
www.disabilitylawcenter.org

U.S. Equal Employment Opportunity Commission
1801 L Street, NW
Washington, DC 20507
(202) 663-4900
www.eeoc.gov
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Why do I have to call one of Valley's outpatient programs first to be admitted rather than another Valley Mental Health Program?

We want all of our clients to receive the care they need as quickly as possible.  In order to make it easier for clients to start receiving services, we have designated certain outpatient programs to be our "front door".  Going through the admission process at our outpatient programs listed above will ensure that you or your loved one are placed in the correct level of treatment. 

Our other programs provide special services and our clients may be referred to them as needed, after admission.  If you call one of these programs they will ask you to call or visit one of the outpatient programs first. 

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What other programs does Valley Mental Health operate?

Click here for an alphabetical listing of all the programs that Valley Mental Health operates.  These programs are available to clients after admission and referral from one of our outpatient clinics. 

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Valley Mental Health
Revised: 11/18/08.
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