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What you can
do when Someone is
ANGRY
Anger is a natural
emotion which is experienced by everyone at times. It is
created by a variety of feelings: frustration, disappointment,
hurt, threats, annoyance, etc. It actually creates physical
changes in the body, such as, tense muscles, blood pressure
rises, heart pumps faster and adrenaline enters the blood
stream. If anger is left uncontrolled it can be dangerous
(inappropriately unleashed others may be harmed and if held
inside ones health can be at risk).
What can you do
when someone’s anger is out of control:
-
Avoid responding
anger w/anger (keep calm)
-
Be thoughtful -
address problem in private
-
Listen without
reacting
-
Consider the
cause
-
Assist with
solution
-
Don’t take
chances - get help
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